A refund will be issued for the full cost of the product. Shipping charges are not refunded. Refunds are
judged based on receipt of the item and not when shipped out. Store credit is offered within 60 days of order
placement. Exchanges are offered within 90 days of order placement for items not under a lifetime warranty.
Returns are subject to a 15% re-stocking fee if they are retail items that are opened or damaged upon return,
or if they are OEM items that are damaged upon return. Under most circumstances shipping charges are not refundable.
All merchandise return requests should be emailed to
rma@hitechvendors.com.
Please, refer to our
Terms and Conditions for our Return Policy details.